Messages app will not download hotos

New versions come with bug fixes that restore the app to normalcy. Click the link below to update WhatsApp on your device. If you notice that photos and videos that you received via WhatsApp are no longer automatically saved to your iPhone, make sure Save to Camera Roll is enabled.

You can also configure your WhatsApp to save media files from individual or group messages automatically. Select Save to Camera Roll and choose Always from the options. If the problem persists after trying all of the solutions above, try resetting your device's network settings, especially if you're having trouble using Wi-Fi or cellular data. Keep in mind, specific steps for different Android devices will vary. Related: Forgot Your Android Passcode?

Ways to Get Back In. Enter your iPhone's passcode and click Reset Network Settings on the prompt to proceed. NB: Resetting your device's network settings will delete all previously-saved Wi-Fi networks and cellular data configurations.

By progressing through the troubleshooting guide above you should have fixed the issue and be able to download media files from WhatsApp once again. However, nothing in life is guaranteed. If none of the above steps work, try deleting WhatsApp from your device and then reinstalling it from scratch.

This-is-me Comet. Open samsung members app. Look at bottom of page, select get help. Now go perform your procedure to get your complaint.

Soon as it malfunction, go to get help, send log with your concern. Samsung tech will respond within a few days with some resolve. I will try that. Thank you! Hope you enjoy the rest of your day!

Same thing is happening to me. Sends pictures fine and can receive if I manually take it off wifi. The Wi-fi calling suggestion doesn't work either.

Guess they are still waiting for the fix cuz I still have this problem. Good to know. It's been really irritating having to turn my wifi off just to get photos to download.

Thanks for the update! And my Wi-Fi calling is disabled. Cancel Post. Need help? Ask a question. Related Conversations. Answers to our Top FAQs. Did this help you? No Yes. How can we improve? Send Feedback. Posted on Sep 7, PM. Sep 8, AM in response to lwoods In response to lwoods Sep 8, AM.

Page content loaded. Communities Get Support. Just test the ability of MMS. If messages can be downloaded, a third-party app is a culprit. Usually, some cleaner apps or antivirus programs interfere with the normal working of your phone. The best way is to uninstall them. If all of these methods fail to work, the only solution is to perform a factory reset.

This can delete all your files, apps, and data. Before you do, you should create a backup for your device. How can you fix MMS messages not downloading if you encounter this issue on your Android phone?